Vietnam
A car company that did not exist yet, hiring the people who would build it
I led product development at VinFast in Vietnam, a manufacturer standing up a capability the country had never had.
Nobody local has done it before, because nobody local has done it before. The engineering process has to be imported and taught at the same time as it is being used on a real programme with a real launch date, and every week spent training is a week the schedule does not get back.
Which programme, and what existed at the end that did not exist when you arrived?
India
An Indian group selling engineering to European customers who did not trust it yet
I led global engineering and R&D at Tata Technologies, an Indian company whose buyers sit in European headquarters.
The work is good and the buyer assumes it is not. Every review becomes an audit, every delay confirms a prejudice nobody says out loud, and the engineering leadership spends its time defending the model instead of running it.
Which account or programme, and what changed in how the European side worked with you?
India, then France
The same failure, seen from both ends
I ran a French group operating in India, then an Indian group operating in France.
Headquarters believes the local team is slow. The local team believes headquarters does not understand the market. Both are describing the same missing thing: nobody with authority sits in the middle, so every decision travels twice and arrives late.
One decision that used to take weeks and stopped doing so. What changed?
China
Integration, where every supplier is local and every standard is not
I ran vehicle systems integration at ICONIQ Motors in China.
Integration is where a market entry actually fails. The parts arrive, each one correct, and the whole does not work, because the interfaces were agreed in two languages against two sets of assumptions. It surfaces late, which is the expensive time to find it.
What did you change about how interfaces were agreed?
A French group operating in India, then an Indian group operating in France. Two sides of the headquarters conversation, and not many people have sat on both.